Information we collect

We collect information you give us directly through contact forms, newsletter signups and support requests. We also collect information automatically when you visit the site, including your IP address and general location data, and your browser type and version, using cookies and similar tracking technologies.

How we use your information

We use the information we collect to respond to your inquiries and provide requested services, to send marketing communications where you have given us consent, and to improve our website, services and customer experience.

Text messages

We do not send marketing or promotional text messages. You opt in to text communication by contacting us by text first. You can stop receiving messages at any time by replying STOP to any message.

How we share information

We do not sell your personal information. We may share data with service providers who support our operations, such as Google Analytics and Microsoft Azure, and where we are required to by law, subpoena or other legal process.

How long we keep it

Contact submissions and marketing data are typically retained for the duration of our business relationship plus three years.

Security

We maintain reasonable administrative, technical and physical safeguards designed to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond.

Contact us about privacy

NetSafe Solutions, 8510 McAlpine Park Drive, Suite 203, Charlotte, NC 28211.
Email helpdesk@netsafesolutions.com or call (704) 333-0404.